Shipping policy
SABLEWOOD CO. — Shipping Policy
SABLEWOOD CO. currently ships within the contiguous United States. Alaska, Hawaii, and Puerto Rico are not currently supported.
Order processing
Orders are fulfilled through third-party supplier and fulfillment partners. Most orders are typically processed and shipped within approximately 2 business days, although processing times can vary depending on product availability, supplier operations, weekends, holidays, or other circumstances.
Shipping rates
Shipping charges are shown at checkout before payment is completed. Eligible orders within the contiguous United States are charged an $11.99 Standard Shipping rate. Shipping rates may be updated as our carrier and fulfillment integrations develop.
Delivery timing
Delivery times depend on the shipping carrier, destination, product availability, and fulfillment location. Any delivery estimate shown at checkout or after shipment is an estimate and is not a guaranteed delivery date.
Tracking
When tracking information is available, it will be provided after the order ships. Tracking updates may take some time to appear after the carrier receives the package.
Multiple shipments
Because products may be fulfilled by different suppliers or fulfillment locations, items from the same order may occasionally arrive in separate packages or at different times. You will not be charged additional shipping solely because an order is split into multiple shipments unless clearly disclosed before purchase.
Address accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, contact support@sablewoodco.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Delays, lost packages, or delivery issues
Carrier delays and other circumstances outside our direct control may occur. If your order appears significantly delayed, lost, or otherwise affected, contact support@sablewoodco.com with your order number and we will assist in reviewing the shipment.
Questions
For shipping assistance, contact:
SABLEWOOD CO.
support@sablewoodco.com